This policy describes how Taylor’s Driving School (we, us, or our) collects, manages, stores, uses, and discloses your personal information. It outlines the privacy framework within which we operate and should be read in conjunction with any supplementary privacy policies and implementation procedures that we may introduce or update periodically.

If you disagree with the terms of this policy, please refrain from providing us with your personal information.

YOUR PERSONAL INFORMATION AND PRIVACY

Our Privacy Policy explains how we collect, store, use, disclose, and manage your personal information. It also details the physical, electronic, and security measures we employ to protect it. However, by providing personal information through this website, you accept the inherent risks of dealing over the internet and agree not to hold us responsible for any breach of security, unless we have violated a law, acted with gross negligence, or deliberately defaulted on our duties to you.
We reserve the right to disclose de-identified information about users to third parties. Complaints about privacy matters are taken seriously, and our complaint handling procedure is outlined in this policy.

DEFINITIONS

Information and Records: This policy covers electronic or physical records but excludes publicly available information and employee records under the Privacy Act.

Personal Information: Information that identifies you or can reasonably be used to ascertain your identity.

Sensitive Information: Includes biometric, criminal, genetic, health, political, philosophical, and membership-related data.

WHAT TYPES OF PERSONAL INFORMATION DOES TAYLORS DRIVING SCHOOL COLLECT AND HOLD?

Depending on your interaction with us, we may collect:

• Your name, gender, and date of birth
  
  
• Email address, occupation and job title
  
  
• Business information
  
  
• Technology used to access our services
  
  
• Residential or mailing address
  
  
• Phone numbers
  
  
• Government-related identifiers, passport and visa details
  
  
• Bank account or financial details
  
  

You may refuse to provide personal information, which could affect our ability to meet our obligations to you or others. Anonymity or pseudonyms may be used but could restrict access to our services.

WHY DOES TAYLOR’S DRIVING SCHOOL COLLECT, HOLD, USE, AND DISCLOSE PERSONAL INFORMATION?

We may collect, store, and use your personal information to:

• Provide services or information relevant to you
  
  
• Process service orders and course bookings
  
  
• Handle collections, records, and compliance
  
  
• Assess creditworthiness or employment applications
  
  
• Create an online profile for our services
  
  
• Determine eligibility for special offers or products
  
  
• Respond to inquiries, legal matters, or complaints
  
  

We may disclose your personal information to:

• Related parties or trusted service partners
  
  
• Electronic payment service providers
  
  
• Government agencies or authorities where required by law
  
  
• Technology and software providers
  
  
• Business advisors, external auditors, or legal professionals
  
  
• Prospective business buyers
  
  

In limited cases, we may disclose personal information without consent, such as preventing an imminent threat to life, health, or safety.

USE OF THIRD-PARTY SOFTWARE

Our website may use services and technologies provided by third parties. Your personal information may be collected directly by third-party service providers such as:

• Google Analytics
  
  
• Email marketing platforms
  
  
• Payment processing gateways
  
  

Please review their privacy policies to understand how they collect and use your information, which is beyond our control.

DIRECT MARKETING

We may use your personal information for direct marketing purposes where you’ve given consent (explicit or implied). You can opt out anytime by contacting us or using unsubscribe links in marketing communications.

CROSS-BORDER DISCLOSURE OF PERSONAL INFORMATION

Personal information submitted on our website may be stored in the Cloud. We may share your information with overseas third parties that provide:

• Cloud software services and infrastructure
  
  
• Online training services and resources
  
  
• System maintenance and backups
  
  

By submitting your information, you consent to these international disclosures. We cannot guarantee that overseas recipients comply with UK privacy standards.

HOW DOES TAYLORS DRIVING SCHOOL HOLD AND SECURE YOUR PERSONAL INFORMATION?

We take reasonable steps to ensure the information we collect is accurate, complete, and relevant.
Electronic data is protected by passwords, encryption, and access control. Paper-based records are stored in locked premises. While we implement strong security, no method is 100% secure, and we cannot guarantee absolute data protection.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

Requests for access or correction must be submitted in writing to us. We will respond promptly, provided the request:

• Does not impact the privacy of others
  
  
• Is not frivolous or unlawful
  
  
• Is verifiable and in good faith
  
  

We reserve the right to charge a reasonable fee and may withhold access until payment is received.

COMPLAINTS

To lodge a complaint or express concerns about this policy, please contact our Privacy Officer at elton@taylorsdriving-school.co.uk. We are committed to responding quickly and resolving issues professionally.

MORE INFORMATION

If you have further questions about your privacy or our practices, please contact us directly:

Contact Us
Email: elton@taylorsdriving-school.co.uk
Call: +44 7873 552864
Visit Us: London, United Kingdom, SE7 7FW
Site: www.taylorsdriving-school.co.uk